(1) What are the results of Conciliation No 1 – 13387081 of the National Home Builders Registration Council (NHBRC) in the Eastern Cape; (2) whether all issues identified in the conciliation have been attended to; if not, why not; if so, when was this case finalised; (3) why was it necessary for the home owner to seek redress against the builder from the magistrates court instead of the NHBRC ensuring that the building work was completed on acceptable standard; (4) whether the home owner can claim for remedial costs against the NHBRC; if not, why not; if so, what steps need to be followed in this regard?