(1) Whether, in terms of the Housing Consumers Protection Measures Act, Act 95 of 1998, the National Home Builders Registration Council (NHBRC) logs all complaints in a register; if not, why not; if so, what are the relevant details; (2) whether the NHBRC has to respond to complaints within a specific time frame; if not, why not; if so, what time frame; (3) whether the NHBRC applies specific details and/or criteria in order to act against a home builder; if not, why not; if so, what are the relevant details; (4) whether the NHBRC applies any methods to compensate home owners for losses against registered NHBRC builders; if not, why not; if so, what methods; (5) whether the NHBRC is responsible for dealing with any complaints in the Eastern Cape in this regard; if not, why not; if so, (a) who are the provincial representatives responsible and (b) what are their contact details?