In light of the fact that the website of her department lists a number of contactable options (details furnished) for victims of gender-based violence (GBV), what number of (a) calls were received and answered, (b) please-call-me notifications were received and in return received a call, (c) Skype calls and messages were received and responded to and (d) SMSs were received and responded to;
(2) what number of (a)(i) GBV cases were referred to social workers and (ii) the specified cases have been resolved successfully and (b) how did the call centre of her department assist with resolving the cases in the past 12-months?