(1)Whether each (a) national and (b) provincial government department, unit, entity and component is required to submit a service delivery improvement plan; if not, why not; if so, (i) how often, (ii) by what date for each submission period and (iii) to whom;
(2) (a) what process is followed to assess the service delivery plans that have been submitted, (b) what standards are used to assess the value of each specified plan and (c) what action is taken in the event that a specified plan is not considered as acceptable;
(3) how is compliance with commitments made in the service delivery plans monitored;
(4) whether a member of the public can access the plans of the various departments; if not, why not; if so, how is such access achieved?