NATIONAL ASSEMBLY
INTERNAL QUESTION
QUESTIONS FOR ORAL REPLY
Monday, 2 November 2009
2026. Ms A M Dreyer (DA) to ask the Minister for the Public Service and
Administration:
Whether there is a policy regarding non-governmental organisations and
other civic organisations using public service delivery outlets that are
available through Thusong Centres; if not, why not; if so, what are the
relevant details?
NW2678E __________________________________________________________
REPLY:
No, there is no written policy regarding the use of Thusong Centres by Non-
Governmental Organizations and other civic organizations.
But standard practice is that Thusong Centres are used for government
standard functions only, not for other entities.
During the establishment of the Thusong Service Centres, communities
identify the services that they need, and if there are NGOs/ CBOs that can
provide such services, and there is space for them to set offices in the
centres, they would do so, on a rental basis.
In some instances, Community centres run and managed by NGOs/ CBOs, would
rent out space to government departments to provide services that are
needed by the communities, especially if there are no other physical
outlets that government can use.
This whole practice ensures that a variety of services that are needed by
the communities are provided in one centre â a one stop shop.