a) The Department works closely with Department of International Relations and Co-operation (DIRCO) in terms of the protocols provided by Government. The communication to applicants living abroad is arranged through DIRCO for proper coordination and to address the risk associated to enabling documents.
b) The Department of Home Affairs (DHA) and DIRCO prepared a communique to Missions abroad to forward all long outstanding applications to DIRCO and DHA has created an e-mail address to deal with long outstanding applications. Both departments agreed on the automation of the application process which will be done in the medium to long term with the aim of ultimately reducing turnaround times.
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