Chairperson, the common theme and the predominant issues at the heart of the recent protests, which were marked by violent confrontations with the police, were local government's incompetence, cronyism and corruption, and the lack of water, sanitation, electricity and social services. The number of service delivery protests so far this year has surpassed all the service delivery protests of 2008. What we want to know, hon Minister, is why government, in many instances, seems to wait for violent demonstrations and protests to take place before they ensure that acceptable and quality service delivery takes place? Thank you.