5.6.1 Review of organizational structure and human resources policies was underway in order to identify inefficiencies, improve performance and the use of municipal resources. 5.6.2 Recruitment of competent people for critical positions to fill critical vacant positions (Municipal Manager; HoD for Technical Services; PMU Programme Managers; HoD Community Services). 5.6.3 Development of a human resource developmental plan that includes elements on equity, workplace skills and performance management systems. 5.6.4 Finalising of outstanding disciplinary matters and disputes that may be raised by the forensic audit. 5.6.5 Establishing a record management system and appropriate IT and other systems for the effective management of all the municipal records. 5.6.6 Developing an indigent register and conduct a survey of indigent people and their needs.