The workers in this project did not have the Personal Protective Clothing and the contractor the Committee met insisted that in the original tender document, the requirement to provide the personal protective clothing was not specified and was later included. The Committee observed that safety standards were not met on site. The contractor complained about the two months delay in payment. The community members had a number of complaints and some of the complaints were a result of poor communication between the District Municipality Officials and the community members. There were problems and uncertainty around the standard of the toilets seats used, the digging of holes and payment for doing that, the type of soil these toilets are built in and the size of the toilets. Some of the residents claimed that these toilets were not safe and the toilet pits were shallow. The project facilitator from the District Municipality claimed that a geotechnical investigation was done in the area and the toilets are built according to the results of the assessment done.