8.2 Transfers 8.2.1 Interactions with the offenders transferred to the New Kimberley Correctional Centre since 11 January revealed that many were transferred without having been adequately prepared for the experience of incarceration at the new Centre, or without being given sufficient opportunity to communicate their transfer to their families. The Committee accepts that the delays in the installation of the telephone lines may have contributed to the latter, and recommends that regions transferring offenders to the new centre will ensure that offenders are adequately briefed and that they have opportunity to communicate with their families in order to ensure that family contact, which forms an integral part of their rehabilitation and reintegration, is not compromised. Transfers should be managed responsibly as inmates' understanding of the benefits of incarceration at the centre is key to the success of the care, development, rehabilitation and other programmes offered. In addition, everything should be done to ensure that the 7 offenders who have to write supplementary matric examinations and who were transferred to the centre from Mpumalanga have the opportunity to do so.