3.7 It was highlighted that efficiency savings of R36 million in 2010/11 and R34 million in 2011/12 had been identified in the following areas: catering and entertainment; travel costs through enhanced control measures to rationalise domestic travel; administration support services- by improving department's ICT; and suspended services to mobile phones exceeding allocated limit. Saving was identified in the areas where expenditure was not cost effective. Reduced funding was not expected to negatively impact on service delivery.