- Building human resource capacity; - Human Resources Development; - Establishment of Construction Contact Centre's - North West Province; - Improving value-add at the Construction Contact Centres; - Improving of Registers service delivery; - National Infrastructure Maintenance Strategy staffing and operationalisation; - Focussing on fraud and corruption/forensics; - Enforcement and compliance - Facilitating the establishment of the Employment Skills Development Agency (ESDA); - Phase II of the Registers (Quality, H&S, Environment) Best Practice - to be piloted in 2010/11; - Promoting of Research and Development agenda: consultation, seed funding, etc; - Academic institutions to teach CIDB requirement - consultative process; - Prioritising the Electronic Document Management System (EDMS); - Stakeholder management; - Upscaling communication; and - ICT-hub of operations e.g. registered software rewrite is a major requirement