Thank you, Chairperson. We need to take from our best examples - and we have them - and use them as a basis to roll out our best practices to all our detective branches.
During our unannounced visit to Cape Town Central Police Station, we found that the station commander has daily morning parades with his detectives. During these parades, they report what progress they are making on cases and the contact that the investigating officer has had with the complainants in order to keep them informed on the status of the case; and they discuss and find solutions for those challenges that they might have experienced.
At these parades, Crime Intelligence is also present and shares with the detectives trends and specific threats they have picked up, and they look at possible commonalities between crimes. Moreover, the station commander then does spot checks on some of these dockets in terms of quality and execution. He would actually phone complainants and confirm that the investigating officer has, in fact, been in touch with them. This is the kind of involved management that we need to see at all our stations. Thank you.