6.14 Administrator: Under this key performance area, the Administrator reported major challenges with regard to the overstated operational budget and wastages, poor contract management and services, poor debtor management, billing and systems collapse, overcharging for consumer electricity, and instances of fraud and corruption. The turn-around plan was to assist the Municipality to deal with the problems related to financial viability and management, including the adoption of a draft budget, recalling of the retired town engineers and the invitation of skilled residents to serve in several Council structures, and further disciplinary measures against allegations of fraud and corruption.