6.9 Administrator: The collapse of refuse collection, cleaning and rehabilitation of streets, and provision of potable water and sanitation were the main basic service delivery problems reported. The Administrator indicated that the turn-around plan would assist the Municipality to effectively and efficiently deal with basic service delivery challenges, including improving access to electricity and potable water, maintenance and operation of infrastructure, ensuring solid waste disposal and refuse removal, and resolving housing project challenges before the end of September 2010.