. Whereas the majority of people interviewed by the Members praised the manner in which the CF services the public, there were criticisms about continuous long queues. . Others complained about being sent from pillar to post, with the labour centres not disseminating accurate information such as which forms people should bring when applying for CF benefits . Others complained about the lengthy periods they had to wait for their benefits. One such example is the man who alleged to have been waiting for over 5 years for his benefits from the Fund.