According to the labour centre manager, the following challenges were identified: . There's general non-compliance by employers with regards to the filling of the UIF declaration forms (UI-19). . Prevalence of labour broking activities within the cleaning and security sector, which undermines adherence to basic conditions of employment for workers. . Increasing number of retrenched job-seekers as a result of the economic recession. . Employers are not forthcoming in registering for the ESSA services. . Employers take advantage of statutory limitations, therefore not comply with legislative requirements. . Inspectors find it difficult to access private premises in order to enforce compliance within the domestic sector. . Rural residents travel to the city labour centre, avoiding their local labour centres due to the perception that urban-based centres process claims quicker. As a result of this influx, the centre has constant long queues.