These were challenges observed by the members of the committee upon arrival in the centre: . The issue of long ques was also a challenge in the centre . Shortage of human resource including computer was also identified . Most of claims were about companies who do not pay the workers . Some clients were complaining that they have been coming back to the centre for the 15th time for the same application . General shortage of vehicles, as inspectors and staff members have to alternate using the three available cars amongst eleven inspectors and two remaining cars for the rest of the staff . Due to the increasing demand for service provided by the labour centre which resulted to increase in the number of clients the office accommodation became a challenge . The labour centre does not have any security . The officials were not wearing their name tags in order for the public to identify them easily . Notice boards were written in English, no interpretation in the language that the majority of the clients understand . The ESSA system experiences systemic challenges and is still not fully utilised by the employers who should register vacancies and access the data base when recruiting prospective employees.