. The Chief Operations Office - is managed by the Chief Operations Officer who is also responsible for reporting to the DAG. The office consists of an human capital unit which is managed by the Head of Human Capital (HoHC); information and communication technology unit; Information Technology (IT) alignment and business process re- engineering unit which is managed by the Business Executive Manager (BE); communication unit which is manage by the Head of Communication (HoC); and an information and knowledge management unit which is managed by an Senior Manager.