10. Conclusions on the State Protocol Lounge In light of the number of things which still need to be done to improve the functionality of the Lounge; the Committee deduced that more effort is needed to enhance the usability of the facility. Since the protocol officers were preoccupied with transfers to the main terminal, the result was the divided/inadequate attention to the Committee on its verification mission. The Committee members even had to leave the Lounge early as the place was not user-friendly as yet. The Committee appreciated the practical experience of being offered courtesies on departure to the next destination.