. Accelerating the provision of housing opportunity, including the prioritisation of services-sites. The provincial Department would upscale the provision and implementation of service-sites and to reduce bulk infrastructure as a constraint to human settlement development. . Inculcating a sense of ownership and responsibility amongst housing beneficiaries, tenants and owners. The Department was planning to increase beneficiary involvement and educate owners, beneficiaries and tenants them on rights and responsibilities, as well as the development of housing opportunities. . Developing a standardised, transparent and fair policy processes for the selection of housing beneficiaries. . Optimising the use of resources and partnership to increase the density of new housing developments on well located land, and increasing private/public sector partnerships. . Introducing a coordinated approach to human settlements through effective Integrated Development Planning (IDP) or human settlements planning. The Department will assist potential municipalities to become accredited as housing developers. . Establishing a fully functional department capacitated to deliver services. Ms Samson also raised the following key issues: