The delegation was also accompanied by officials from the National Department of Human Settlements, i.e. Ms J Bayat, Mr L Jolobe and Ms N Tembani. Provincial departmental officials included Ms J Samson, Mr R Smith, Mr V Tshose and Ms N Hadi. The Knysna Municipality was represented by the Executive Mayor, Ms E Bouw-Spies, Mr JB Douglas, (Municipal Manager); Ms L Waring and Mr D Kemetie. Parliamentary support staff included Ms K Pasiya (Committee Secretary) and Mr F Bulawa (Committee Assistant). 2. Overview of briefings and oversight activities