. Officials from the KwaZulu-Natal provincial Department of Public Works and/or the implementing agents did not regularly attend site meetings due to capacity constraints. The provincial Department of Public Works had a vacancy rate of 64% and the implementing agent had a staff complement of six programme managers to manage 29 projects with a value of R337,4 million for the provincial Department of Health. In addition, the implementing agents used the same resources to manage 230 projects with a value of R210 million for the provincial Department of Education. c) Although the provincial Department of Health has the responsibility of visiting projects from time to time to ensure that progress and the quality of work is according to specification, the implementing agent carries the primary responsibility for the oversight of all construction work. In 42% of the projects audited, poor quality of construction work was identified.