a) The document management systems are strengthened so that all the relevant documents from the initial needs determination up to project closure are available; b) Disciplinary actions against responsible persons should be considered where documentation could not be submitted for auditing purposes; c) Staff involved in the supply chain management process should be trained in the application of the relevant legislation and regulations, in instances where these were not followed, it should be investigated and where necessary disciplinary actions should be instituted; d) The Construction Industry Development Board register should be consulted to determine the contractor's capacity before bids are awarded; and e) Contractors not performing to the contract specifications should be reported to the Construction Industry Development Board. Ensure there is compliance with laws and regulations.