a) The number of technical staff and project managers required to effectively manage complex infrastructure projects is established scientifically; b) Project managers conduct site inspections regularly and effective monitoring of contractors; c) Proper penalties are instituted against contractors who perform poorly; d) Effective evaluation of skills and capacity of contractors is carried out before awarding contracts; e) The document management system is strengthened to guarantee that all relevant documents from the initial needs determination to project closure are available; f) There is adherence to project management principles, including monitoring, adherence to contract specifications, the issuing of variation orders and the treatment of sureties and retention monies; and g) Disciplinary action is taken against responsible persons.