Having responded to the recommendations, the HOD presented provincial plans for 2011/12 as follows: Departmental Priorities for 2011/2012; Progress report on priorities; Progress on delivery targets; Planned recovery on housing delivery; Expenditure as at 30 September 2009 and recovery plan; Roll-out of new Service Delivery Model (SDM); . Background to SDM; . Addressing key institutional capacity constraints; . Capacity of municipality as developers; . Beneficiary management issues; . Enhancing Provincial Human Settlements Policy Framework; . Medium and long-term human settlements planning.