8.2.8 Average Turnaround Time to Eliminate Potholes Reported through the Hotline The project to establish a pothole hotline was not implemented because the budget for this purpose had not been approved. Consequently, there was no effective monitoring of the turnaround time for the repairs of potholes during the period under review. However, as a long-term solution to pothole problems, the Department has undertaken that as of 2013/14, the Road Maintenance Grant allocations will be prioritised based on road condition assessment data.