The active labour market policy entails a process where PES intends to assist job seekers to get employment by assessing the profile of such a person for current and future employment. Subsequent to that, sufficient time is allocated for assistance of the job seeker by the job counsellor. Alternatively, a meeting would be set up on-line between the job seeker and job counsellor to save travelling costs. Approximately 43 minutes is allocated for the first interview of the job seeker. The main objective of this system is to ensure that the counsellor spends as much time as possible with the client. This is quite different from the South African labour centre setup where clients spend maximum time in the queues and minimum time with the counsellor. There are PES local offices that have their own strategies to implement active labour market policy because of the different dynamics involved. German Public Employment Services local offices were also responsible for allocating their own budget based on their needs and objectives. The head office of the German PES monitors the performance of the local offices and continually ensures efficiency through service level agreements by holding monthly engagements with local centres.