. Initiatives to improve access to justice include: o Case-flow management (CFM), which is now under the leadership of the Judiciary and has seen improvements. The Chief Justice is personally championing many case flow management initiatives. The CFM forums at regional and local level have begun to work together for improved planning and management purposes. Monitoring and evaluation of court performance has been strengthened and escalated to the highest level with the Chief Justice also being involved. . The digitisation of court records is showing good progress and will help improve security, file integrity and alleviate space problems in the courts.