2. The Department retained the following four strategic goals: . Goal 1: To increase the Department's accountability, effectiveness and efficiency. (Improved compliance with legal and good practice requirements in respect of governance across all branches and structures towards an unqualified audit.) . Goal 2: To improve the effectiveness and efficiency in the delivery of justice service.(Courts and justice service points are supported to improve finalisation rates, efficiencies and backlogs in respect of all criminal, civil and family matters.) . Goal 3: To transform legal services to protect and advance the interests of government and citizens and to promote constitutional development. (The exposure of government to legal risk is reduced, citizens have access to quality guardian and probate services, the state has access to legal advice and services and constitutional development is promoted.) . Goal 4: To effectively coordinate the JPCS Cluster in the delivery of Outcome 3.