Citizens-based monitoring would be piloted in three departments with six- monthly progress reports signed off by Programme Managers. In 2013/14 eight sector reports on FSDM findings will be submitted to the eight national sector departments (Cooperative Governance and Traditional Affairs, Home Affairs, South African Social Security Agency, Transport, Education, Health and South African Police Services). Key priority areas under the Frontline Service Delivery Monitoring (FSDM) sub-programme are: