9. The Committee notes that the Public Protector has experienced problems in establishing a fully functional case management system but expects to resolve its challenges in this regard soon. It notes that a new system is being procured with the Auditor-General's full approval. The Committee supports the need for an electronic case management system for greater operational efficiency and effectiveness and enhanced reporting. The Committee requests that the Public Protector keep it updated on the progress of installing the system and rolling it out.