4. Performance is linked to the following seven objectives: . Increased compliance with prescripts for good governance. . Reduction of fraud and corruption cases in the Department. . Improved effectiveness of support services. . Increased optimisation of ICT systems and infrastructure. . Enhancement of human resource capacity for service delivery. . Completion of the regulations to finalise the implementation of the TRC recommendations (Amended from the 2012/13 Annual Performance Plan: Increased percentage of outstanding Truth and Reconciliation Commission victims who qualify for reparations per TRC recommendations). . Improved co-ordination of the JCPS Cluster towards delivery of Outcome 3.