20.3 Observations The Committee noted that: (i) there are two (2) vacancies of which one (1) arose as a result of a staff member transferring to another branch to assist at a supervisory position, and another vacancy is for a general assistant (cleaner) which has been vacant for three (3) years; (ii) there is no PIT and the branch is offline; and (iii) equipments are operational including photocopier and fax machine, however the concern is the turnaround time for repairs.