5.2 Siyabuswa Infrastructure Development Plans A new Post Office will be opened at the Siyabuswa Mall and it will be called Mdutjana. The business case for the Post Office has already been submitted for approval and an agreement has been reached with the landlord. Madlayedwa Retail Postal Agency will be upgraded to an online Postal Agency and the Siyabuswa Post Office will be upgraded. 5.3 Challenges The Post Office highlighted the following challenges: (i) lack of maintenance of the building by the landlord; (ii) security challenges during pension payouts as the building is situated in a high risk area - in March 2012 counter screen was smashed by armed robbers; and (iii) no air- conditioning for customers.