. Long waiting times: The office is aware of the challenge and one of the problem that leads to it is the staff shortages. The challenge is being addressed. . Security: The tender for security went out the previous date and they are hoping this will improve security. . Policy on private wards: The province does not have a policy on private wards. . Shortage of EMS: in addressing the challenge the province has bought a helicopter for emergency transport. . MDR and XDR units: The province is opening these units with the hope of closing them again. This will be done by taking care of people so that there are no defaulters.