Whether, with reference to an apparent dispute regarding the treatment of a patient at Ngwelezana Hospital in KwaZulu-Natal in January 2017 (details furnished), in respect of which Dr Morton J Abrams alleges that the Health Professions Council of South Africa (HPCSA) failed to properly investigate and/or properly handle the matter and help him resolve the issue of his Account Support Page on the Practitioners Portal acknowledging that there are no records of complaint against him, while a Certificate of Status from July 2019 states otherwise, his department will (a) assist the doctor to get to the bottom of his queries and allegations and (b) address the alleged failures of HPCSA; if not, why not; if so, (i) in what way and (ii) what are the further relevant details?