The Department has undertaken to prioritize its services to those who have applied for their identity documents ahead of the general elections by issuing election enabling documents, i.e. Identity Documents, and also to issue Temporary Identification Certificates (TIC’s) on the spot to those whose identity documents are lost.
Furthermore, the Department has developed an ID distribution strategy that entails the following measures:
Lastly, the Department plans to extend its operational hours during the Voters Registration Weekend as well as on the scheduled Election day(s). It is against this backdrop that the Department has aligned its working hours with those announced by the Independent Electoral Commission(IEC). On the weekend of the 17th and 18th July 2021, all DHA offices will be opened from 8am until 5pm in order to fast track the processing of identity document applications and to ensure that all persons who are legible to vote are not excluded from participating in the next upcoming local government elections.
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