a) In light of the fact that numerous Home Affairs offices in different provinces experience ongoing information, communications and technology (ICT) system challenges, what (a) is the ICT licensing agreement in terms of daily applications to be processed, (b)(i) total number of Home Affairs offices were fully operational in the period 1 March 2020 to 31 December 2020 and (ii) were the reasons for closure of offices in each case and (c) is the total number of staff according to the organogram compared to the actual number of staff at Home Affairs offices in each province?