As interpreters and implementers of policy, public servants play a critical role in service delivery and their potential should be optimised. There has been a shift in the Public service away from past management practices that were compliance driven, to approaches that harness human potential and support good performance. The Accelerated Development Programme is a useful initiative, targeting middle managers from designated groups to prepare them for the challenges of functioning in senior management. However, the programme should be supported and monitored. The Khaedu training programme also assists in keeping senior managers in touch with up-to-date implementation practices.