Many of the weaknesses in departments are attributed to the non-compliance with policy requirements, such as appointing a Deputy Information Officer. Departments should appreciate those mechanisms that promote access to information, which in return also boosts public confidence in government institutions. It is also important that Annual Citizens reports are completed, as required by prescripts. The development of Annual Citizens` Reports should be something each department commits to. There is no reason why departments work plans and quarterly plans are not published on department's websites. This would also assist in making the public aware of how departments implement their annual strategic plans.