The overall low rate of feedback from departments (36%) regarding cases of alleged corruption was concerning, as this marred the efficacy of the Anti- corruption hotline. All departments sampled had not met the minimum anti- corruption requirements. The high number of unresolved cases affirmed perceptions of a corrupt Public Service. The PSC recommended that an investment of resources in investigative capacity-building should be prioritised, as this would progressively improve the standard of professional ethics in the public service.