a) A high standard of professional ethics must be promoted and maintained. b) Efficient, economic and effective use of resources must be promoted c) Public administration must be development orientated. d) Services must be provided impartially, fairly, equitably and without bias. e) People's needs must be responded to, and the public must be encouraged to participate in policy-making. f) Public administration must be accountable g) Transparency must be fostered by providing the public with timely, accessible, and accurate information. h) Good human-resource management and career-development practices, to maximise human potential, must be cultivated. i) Public Administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation".