(1)With reference to the Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority and the online management system, (a) what are the reasons that a new system was implemented and (b) on what date did the new system commence;
(2) (a) to whom was the tender awarded to operate and maintain the new system, (b) how were they selected, (c) what criteria were used to select them and (d) what are the terms and conditions set out in the tender;
(3) (a) what are the key performance indicators (KPIs) that have to be met in each month, (b) what are the specified KPIs measured that are used to in each case and (c) how are the penalties that are imposed if KPIs are not met and (d) what criteria are used to terminate the tender?