3.16.2.6 Involvements: (i) Stakeholder relations include radio dealers such as Lazer Communications, Vertel Systems, IR Pope, all repeater system licensees; also Sentech, Telkom, SA Post Office, SAMSA, SA Police Service providers- Vodacom, etc; and (ii) the Cape Town office has been directly involved with development of databases catering for Interference, Licensing, MMSI numbers, Certification, Query logging, etc, assisting SAMSA in locating boat owners in cases of accidents at sea, assisting SAPS with identification and analyzing of radio apparatus seized at road blocks and assisting SA army to locate illegal installations on their remote sites. 3.16.3 Challenges The following challenges were highlighted: (i) keeping up to date with new technologies through ongoing training for staff; (ii) having technology relevant test equipment; (iii) not having to borrow equipment from stakeholders to perform investigations; (iv) reaching the goal of envisaged 1-stop shop at regional level through automated systems; (v) ability for public to obtain information on the ICASA website in a user-friendly manner; (vi) improved credibility through increased visibility in media; and (vii) budget constraints.