Management 3.1.1 In October 2011, the Area Commissioner had reported that challenges identified during a visit six months earlier, had largely been resolved. Although some were still experienced at the time of the recent visit, it was confirmed that there had been a vast improvement in both inmates' conditions of incarceration and employees' working conditions. During the January 2012 visit the newly appointed Regional Commissioner identified a number of LMN-related challenges to be addressed through a turnaround strategy to be implemented from 1 April 2012.