The other factors have been the declining electricity demand on the grid against increasing operational costs and rising debt. For example, we had an increase in the number of employees in the power utility from 32 000, in 2007, to 48 000, in 2018, which increased the wage bill. This has also been compounded by the steep, unpredictable increases in electricity costs, leading to great defections, as consumers opted for self-supply in order to contain cash increases.