The facts show differently. The system correctly captures more than 99% of the number plates & transactions. SANRAL accepts that no system is flawless. However, there are customer service options available to users through customer service centres, call centre, and the web to make e-toll enquiries. Also, the honourable member would appreciate that these so called errors and invoices would be minimized if the honourable member would join me in encouraging road users to register their details on the toll system.