Social media tools are active and being used within the SAPS. The following are the reasons SAPS has chosen to be active on social media platforms;
- To offer the organisation a way of interacting with the citizens on issues relating to crime, and various events/campaigns.
- To build a trustworthy relationship and a sense of community by engaging with each other thus improving the organization’s reputation with the community.
- To provide a forum for people to ask questions and report crime/successes.
- To spread knowledge quickly and with minimal effort that could protect your community, help catch suspects, find missing persons, etc.
- To place crime alerts warning the public of criminals using specific modus operandi, vehicles to look out for etc.
- Rapid exchange of information.
- To provide public education.