(1) How many (a) case files have gone missing in the (i) North and (ii) South Gauteng High Court (aa) in the (aaa) 2009-10 and (bbb) 2010-11 financial years and (bb) during the period 1 April 2011 up to the latest date for which information is available and (b) of these case files have been recovered; (2) in respect of the case files that have not been recovered, (a) what has happened to the case and (b) who bears the financial cost of the (i) loss and (ii) time delays; (3) what steps has his department taken to deal with this issue in the (a) long and (b) short term?